1. What are your hours?
We are open from 8 am to 5 pm Monday thru Friday. We also make appointments after hours and on weekends to accommodate clients who require the utmost privacy or have special scheduling needs.
2. How do I schedule an appointment?
You can call 559-325-2882 or e mail firstname.lastname@example.org.
3. Do you allow tipping?
Yes. If you feel the healthcare professional deserves a tip you are welcome to do so. You can designate the amount of the tip when paying and it will be given to your provider in a sealed envelope along with any kind words or message you would like to say.
4. Do you have gift cards?
Yes. Gift cards can be purchased for as little as $25 to several thousand. These can be acquired at the reception area.
5. Do you have a client loyalty program?
Yes. Once you become a client you will be issued a rewards card. This card accumulates points that can be redeemed for discounted or even free services. We also have a client referral rewards program. If you refer a person that becomes a client you will receive points towards discounted or free services. Back to top
1. Do you offer anesthesia for in-office procedures?
Yes. Some procedures that require injections (mesotherapy, trigger point injections, etc.) can be uncomfortable so we offer the option of having topical or local anesthesia.
2. What is the difference between local and topical anesthesia?
Local anesthesia is performed by injecting a numbing agent such as 1% lidocaine with a very small needle into the area that will be treated. The advantage is that it is fast (only takes seconds for the area to become numb) the disadvantage is that it does require an uncomfortable injection. Topical anesthesia has the advantage of not requiring an injection. It is simply applied (gel or ointment) over the anticipated treatment area. Plastic wrap is then placed over it to help absorption. The disadvantage is that it takes time (45 min to 90 min) to make the treatment area numb. Patients who want topical anesthesia will need to come in at least an hour prior to their procedure to have the topical anesthetic applied.
3. What happens if I have a problem such as an allergic reaction in the office?
We have trained professionals (physicians, nurses) and emergency equipment to handle any emergency. Back to top
1. How long is the recovery time for an operative cosmetic surgery?
Total recovery time is 6-8 weeks to resume all non-restricted activities and depends on the type of procedure performed. You will be able to perform some activities earlier than this. Exercising is at the physician's discretion and limitations are based on type of procedure.
2. What are the costs?
The costs vary by procedure and a cost analysis will be provided after having met with the physician.
3. Is there financing available?
Financing is available and can be used alone or in conjunction with another form of payment (check, credit card etc.) to reduce up front cash cost. There are no hidden fees.
When are total payments for the procedure due? Payments are paid in full 2 weeks before surgery.
A $500 deposit is required to hold a surgery date when the procedure is booked; this is non-refundable if the patient does not show up for the procedure. A client may cancel and reschedule at NO COST.
All major credit cards, money orders cashiers' checks and cash are accepted. Personal checks are not accepted.
4. Are consultations free?
Consults are free with the Cosmetic Coordinator. Once your needs are established another consultation is scheduled with the appropriate surgeon at a cost of $75. This fee is applied to the total cost of the procedure if the client books a procedure.
5. Do I have to stay overnight?
Not usually; there are some extensive procedures that may require an overnight stay.
6. Do you offer after care?
Yes. We have after care programs that range from a simple postoperative check by a nurse at your home all the way to around the clock nursing care that can take place in your home or at hotel.
7. Is anesthesia safe?
Most procedures are done with some degree of anesthesia and depends on the type and extent of surgery. Some patients may require only sedation others may require general anesthesia. This will be determined and discussed in advance with the client. Anesthesia is performed by board-certified Anesthesiologists or Certified Nurse Anesthetists (CRNAs).
Anesthesia is VERY safe. Poor overall health and obesity increase the risk of anesthesia, however, these issues are taken into consideration and provisions are made to ensure a safe anesthetic. If the Anesthesiologist determines that the client is not a good candidate for surgery, the procedure will be postponed to obtain additional diagnostic studies (EKG, Cardiac stress test, etc.) to determine the degree of additional risk, if any. The client will be advised of all of this in order to make an informed decision to go through with the planned procedure.
8. Are there guarantees?
Anyone who guarantees a result is not being honest. We help you set realistic goals and do everything possible to meet and exceed those goals.
9. How many follow-up visits do I have after the procedure is performed?
This depends on the type of procedure but in general there is a follow up 24 hours after the procedure and then once per week thereafter for 2 weeks and then once every 2 weeks until it is no longer necessary.
10. How are surgical complications handled?
In the unlikely event of a complication, the client is evaluated and if necessary taken back to the operating room for a revision usually at no additional surgical cost. Anesthesia and surgery center fees, however, may apply. Back to top