How To Protect Online Orders Sent To Your Home - KMPH FOX 26 | Central San Joaquin Valley News Source

How To Protect Online Orders Sent To Your Home

How To Protect Online Orders Sent To Your Home

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FRESNO, Calif. (KMPH) -

It is no surprise that online shopping is big during the Holidays.

But how do you know that what you are ordering online ends up safely at your doorstep?

KMPH Fox 26 News experimented with three popular chains; Target, Wal-Mart and Best Buy.

All three chains offer online shopping and delivery.

Opting for the right security shipping method however, is a big factor in protecting your goods.

But it turns out, with some stores, that option isn't always available up front.

For example, on BestBuy.com, shoppers are able to pick out what they want, and proceed to check out.

As they finalize their purchase, the site allows users to choose between standard shipping and expedited shipping.

However, the site does not allow for the shopper to choose extra security measures such as additional tracking, signature requirements and alternate pick-up methods.

It also does not show which shipping carrier will deliver the package.

For all three stores, the shipping security measures do not become available until the customer has received a confirmation email with the tracking information.

If the package is assigned to the US Postal Service, the options are limited.

According to a Valley branch, the store you are ordering from must choose those options for you before the shipment is sent out.

If the package however is sent through Fed Ex or UPS, options may still be available.

Even after a purchase, Fed Ex offers a custom delivery manager program.

The program is free to sign up but can cost additional dollars depending on the chosen option.

It allows for customers to schedule customized delivery dates, times, alternate addresses and even offers for the package to be held at the local branch.

UPS offers similar options as well.

According to a Valley branch, getting a signature option can cost up to $4 and holding a package can range between $2-$5, depending on the area and the package.

Wal-Mart, Target, and Best Buy all offer the option of having the package shipped to the store for a later pick up.

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