SOURCE: DispatchTrack, Inc.
Forbes publishes an article that describes an end-user's experience with DispatchTrack. The article also describes how Jordan's Furniture optimized their delivery operation and get real-time status updates including job completion pictures, customer signature and customer survey using DispatchTrack: http://www.forbes.com/sites/rogerkay/2013/02/15/bed-delivery-goes-high-tech/
Saratoga, CA (PRWEB) February 20, 2013
Forbes magazine wrote an article titled "Bed Delivery Goes High Tech" and recognized DispatchTrack as the software that the delivery crew uses on their mobile device to capture job completion pictures and signature. The article goes on to describe DispatchTrack as enabling Jordans, a major furniture outlet based out of Boston area, to optimize their delivery operations.
Here is a link to the orginal article by Roger Kay:
DispatchTrack software enables furniture and appliance delivery organizations to manage their field operations effectively. The software consists of a web application that is used to schedule and monitor the jobs, and the field personnel use a mobile device to capture job completion details. The mobile and the web applications communicate in real-time, thus providing real-time 360-degree visibility.
DispatchTrack runs on both Android and iphone/ipad devices. Key features include GPS tracking, optimized routing and time window calculations. It also can capture job pictures, job notes and customer signatures in real time, and has a delivery status tracking widget. DispatchTrack also provides automated calling to confirm service schedules with customers.
By using OpenAPI based on XML and CSV data exchange mechanisms DispatchTrack offers seamless integration with existing sales order systems
DispatchTrack ROI Calculator: http://www.dispatchtrack.com/roi.html
DispatchTrack's website gives a ROI Calculator tool where customers can plugin their own business metrics to see what return on investment is possible for their organization through this software.
For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2013/2/prweb10444093.htm