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SOURCE: Rapid Recovery Solution, Inc
In response to a CNN Money article listing some recent horror stories involving debt collection, CEO of accounts receivable collection agency Rapid Recovery Solution issues a statement stressing the importance of friendly communication with debtors.
Bohemia, N.Y. (PRWEB) February 09, 2013
On February 9, John Monderine, CEO of Rapid Recovery Solution, comments on an article published by CNN Money, which lists some of the recent unprofessional ways collectors are going after debtors.
According to the article published by CNN Money, the Fair Debt Collection Practices Act forbids collectors from threatening debtors by using violence, explicit language, continuous calling, inflating a debt and posing as lawyers. The laws also state that a collector can’t tell debtors they will arrest them or take money from paychecks unless ordered by a court.
The article lists a plethora of ways debt collectors have illegally tried to satisfy a debt, including threats to take away children, posing as a law firm, promising to hurt pets or even digging up dead bodies.
A collection agency was fined over $700,000 last month after one of its collectors attempted to collect outstanding funeral debts, the article said. The collector threatened to dig up the graves of the debtor’s children and hang them on a tree or leave them outside the debtor’s door.
John Monderine, CEO of accounts receivable collection agency Rapid Recovery Solution, said harassing and threatening debtors will not speed up the collection process. “Insulting them and threatening them is just going to push them away and force them to take legal action against you,” he said. “While the main objective is to satisfy a debt, collectors need to realize it’s better to assist the debtor than attack them or back them into a corner. Offer them solutions to how they can pay the debt.”
Another recent tactic was threatening to take a debtor’s kids away by calling Child Protective Services, the article said. Recently, the Federal Trade Commission (FTC) banned a debt collector from using tactics like threatening to arrest or put a debtor in jail. The article said the collector told “consumers that when they go to jail, police or child protective services would take their minor children into government custody.”
Monderine said the FTC had every right to take legal actions against those collectors. “As collectors, we have legal responsibilities and laws to abide by,” he said. “No matter how frustrating some debtors might be, we can’t make our own exceptions to the laws. It’s a violation of debt collection practices, as well as invasion of privacy.”
Founded in 2006, Rapid Recovery Solution, Inc. is headquartered at the highest point of beautiful Long Island. Rapid Recovery Collection Agency is committed to recovering your funds. We believe that every debtor has the ability to pay if motivated correctly. We DO NOT alienate the debtors; we attempt to align with them and offer a number of ways to resolve not only your debt but also all their debts.
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